(+) Account Transaction

(+) > Account Transaction

Account transactions are used to document refunds and payments to accounts outside of the POS.

A screenshot of adding account transactions as described on this page.

  1. Click (+) to access the + menu.

  2. Click Account Transaction to create an account transaction.
    Screenshot of the Add Account Transaction modal as described on this page.

    1. Search for a Person (student, staff, or building account) by name or identifier.
      Note: This field will not appear if accessed from a student, staff, or building page; TITAN will use that student, staff, or building by default.

    2. Select the Transaction Type.

      1. Balance Adjustment - Enter positive or negative Amount to change the account total by the entered amount. A district might refer to this as "credit account."

      2. Balance Transfer - Select a Transfer To Person account and enter the Amount to be transferred.

      3. Cash - Enter the cash Amount paid.

      4. Check - Enter the check Amount paid and the Check Number.

      5. Credit Card Refund - Enter the Account Number, Expiration Month, and Expiration Year for the credit card, and enter the Amount to be removed from the selected Person account and added to the credit card Account.
        Note: There is no transaction fee associated with credit card refunds, and the actual funds are from the customer payment account.

      6. Refund - enter the Amount being refunded in cash.
        Note: With the transition to LINQ Pay, we have improved the Refund Process in TITAN. As such, this menu option will soon be disabled.

      7. Additional Payment Items can be configured if needed.

    3. Select the effective Date of the transaction
      Default: Current date.

    4. Select the Building where the transaction occurred for accounting purposes.

    5. Select the Terminal where the transaction occurred for accounting purposes.

    6. Enter the Amount of the transaction.

    7. Enter a Note about the transaction if needed.

    8. Check Email Receipt to email a PDF of the Transaction Receipt to the entered Email Address.

    9. Click Cancel to return to the previous screen without posting the transaction.

    10. Click Post to post the transaction.

    11. Click Post with Receipt to post the transaction and generate a Transaction Receipt.